Track an order

Your orders live in your account

Sign in and we take you straight to your orders — where each one is, its courier and waybill, and your collection code when it is ready.

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An order says what medicine you bought and where it is going, so it is shown only to you, after you sign in — never to anyone holding a number.

On your orders page

  1. Ordered1
  2. Packed by the pharmacy2
  3. On its way, or ready to collect3
  4. Delivered or collected4
  • The courier, the waybill and every update
  • Your collection code for the store or a NuCollect locker
  • Reorder, receipts and help with an order
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